1300 00 8466
At The House of Mouth™, we know how important it is to have your oral care essentials delivered on time, especially during the busy Christmas and New Year period. That’s why we’re committed to being here for you to provide fast service and expert advice whenever you need it. Check below for all the details on our holiday opening hours (excl. Public Holidays) and order cut-off dates to ensure your festive season is worry-free.
Christmas Cut Off Dates
Planning to order gifts for Christmas? To ensure they arrive in time, we recommend placing your Christmas gift orders by the dates listed below—and the earlier, the better! While we aim to process all orders within 1-3 business days, delivery times depend on the carrier once your package leaves our facility. If you experience any issues, please contact the delivery provider directly using the tracking details included in your confirmation email. Keep in mind that orders placed AFTER the cut-off dates may NOT arrive before Christmas.
- 2nd Dec: Country New South Wales * , Country Queensland * , Country South Australia * , Country Tasmania *, Country Victoria * , Country Western Australia *, Northern Territory *
- 6th Dec: International
- 12th Dec: Perth
- 16th Dec: Devonport, Hobart, Launceston
- 17th Dec: Adelaide, Albury, Bendigo, Cairns, Canberra, Geelong, Melbourne, Riverina, Townsville, Wollongong, Wide Bay
- 18th Dec: Capricorn Coast, Central Coast, Coffs Harbour, Mackay, Maryborough, Newcastle, Port Macquarie, Sydney, Toowoomba
- 19th Dec: Brisbane, Gold Coastn Northern Rivers, Sunshine Coast
Christmas & New Year Trading Hours (AEST, QLD Time)
- Monday 23rd Dec : 9:30am – 12:00pm
- Tuesday 24th Dec: 9:30am – 12:00pm
- Wednesday 25th Dec: CLOSED
- Thursday 26th Dec: CLOSED
- Friday 27th Dec: 9:30am – 12:00pm
- Monday 30th Dec: 9:30am – 12:00pm
- Tuesday 31st Dec: 9:30am – 12:00pm
- Wednesday 1st Jan: CLOSED
- Thursday 2nd Jan: 9:30am – 12:00pm
- Friday 3rd Jan: 9:30am – 12:00pm
Orders
You can place orders online as usual, 24/7, and we’ll ship them Monday to Friday (excluding Public Holidays). As always, tracking emails will be sent once your order is dispatched, so you can stay updated. You can also check your order status anytime by logging into your account.
Click n Collect & Phone Lines
Our customer service team will be available for Click & Collect, in-store shopping, and phone enquiries/orders throughout the Christmas and New Year period during the trading hours listed above. You can contact us at 1300 00 8466 or visit us in person at 4/23 Township Drive, Burleigh Heads, during these times.
Online & Email Enquiries
As always, we’ll do our best to respond to your online and email enquiries as quickly as possible. However, please note there may be slight delays during this busy period, and we truly appreciate your patience. You can submit an online enquiry anytime by clicking here.
TeleConsults
Follow the instructions provided to you at the time of purchase. If scheduling a call back, availability is automatically displayed during booking and during our trading hours above.
Please remember, you can always find all of our Contact Us details here
(07) 55 34 8603
