4Life! Program FAQ's

 

How do I join a 4Life! Program?
The House of Mouth offers four convenient 4Life! programs - the perfect way to maintain a radiant smile, healthy mouth and fresh breath all year round. Simply click the link for the program you are interested in and follow the instructions:
 
How often do I receive my 4Life! order?
It's up to you. Our customised 4Life! programs allow you to select your desired delivery period. We offer convenient monthly, three or six monthly shipments to cater to every individuals personal needs.
 
 
When do I receive my first 4Life! order?
Once you have purchased your desired 4Life! program we will process and dispatch your first shipment within 1-3 business days. You will receive your first order shortly thereafter dependant on your location in relation to Australia Post's delivery network.
 
 
How do I pay for my 4Life! suscription?
The House of Mouth utilises the security of PayPal to process all direct debit recurring payments. Your chosen bank account or debit/credit card will be automatically debited your chosen delivery period. E.g if you join up on the 12th of May with with a three monthly subscription your payment will be processed on the 12th every three months.
 
 
What happens if my payment is declined?
We will endeavour to contact you as soon as possible to arrange an alternate payment method. Please note your continuing order subscription will only be dispatched once each direct debit or recurring payment has successfully been received.
 
 
Can I cancel my 4Life! subscription?
Yes! You can cancel (or restart) your 4Life! subscription service at anytime. There are no contracts, lock ins or sneaky terms and conditions. We simply want to offer a convenient, hassle free service.
 
 
Can I join more than one 4Life! subscription program?
Yes! You can join one, some or all of our 4Life! programs and manage each of your subscriptions individually. We suggest joining all four 4Life! subscriptions for the ultimate hassle free oral health product supply.
 
 
Can I track my deliveries?
Yes! You will receive an email confirmation from our delivery carrier or courier upon dispatch of each scheduled delivery. This email will contain tracking and/or an estimated delivery time frame.
 
 
What happens if I change address?
Please notify The House of Mouth immediately by Contacting Us to ensure your deliveries will be sent to your new address. Please note that all deliverieds are bound by The House of Mouth General Terms and Conditions.